FAQs
Elusive Hair offers only the best ethically sourced Luxury Human Hair extensions.
Elusive Hair extensions can last for years with proper care and maintenance.
For more information, check out our Hair Care Instructions here.
Depending on your desired level of fullness and selected texture, we suggest the following;
14-16 Inches: 2 or more bundles suggested
18-22 Inches: 3 or more bundles suggested
24 – 30 Inches: 4 or more bundles suggested
Yes. Elusive Hair extensions can be dried, curled, and straightened. To extend the longevity of your hair extensions, Elusive Hair recommends you use a heat protectant spray before using heat styling tools.
Our Processing time for bundle hair extensions is up to 3 business days to get your order processed and shipped out. Our processing time for wig orders is up to 25 days. Order processing begins as soon as an order is submitted.
Shipping Time- it will take up to 3 to5 business days to receive your order from the shipping carrier after the processing time is complete.
If you order during an Elusive Hair Sale Event or Holiday Season, the processing time for orders can take up to 5 - 7 business days. Your order will ship after the processing time is complete.
Need Hair fast? Select Express Shipping - Normally 1 to 2 business days, depending on the courier shipping speeds. If you select Express Shipping during a Sale or Holiday Season, your order will ship out in 2 -3 business days... After that, you will receive your order within 1-2 business days. All orders will require a signature for delivery, without exceptions.
Elusive Hair does not take responsibility for lost, stolen, misplaced, or incorrectly delivered shipments. Customers have an option to insure purchased products at checkout to avoid potential loss.
Customers who elect to insure their purchased products are responsible for filing a claim with the courier to inquire about a refund. The customer must contact the courier directly and follow their procedures for a potential resolution. Once approved, they will refund you your subtotal to place a new order.
Once your order has been processed, a confirmation email will be sent to the email address provided during the checkout process. Once your order has shipped, a second email notification will be sent, which includes your tracking number to keep track of your shipment.
A closure covers the top front section of your hairline where your part will be. The larger the closure, the more coverage you have. Elusive Hair carries 5x5 HD lace closures. All of our lace products are made with luxury HD lace.
A frontal covers the front perimeter of your hairline from ear to ear. Elusive Hair carries 13x4 HD lace frontals.
Frontals offer endless flexibility because you can part your hairline in any direction. All of our lace products are made with luxury HD lace.
Yes, all Elusive Hair Extensions can be colored. If you plan to color virgin or raw Hair, please seek the help of a professional colorist for assistance. Over-processing Virgin or Raw Human Hair Extensions can impact the Hair's look and feel, causing uncommon shedding and/or matting.
Elusive Hair offers HD Lace Glueless Wigs that allow infinite styling options and exceptional flexibility. Our wigs come in 2 sizes- Medium (22.5" head circumference), and Large ( 23.5" head circumference). Elusive Hair wigs come with an adjustable strap in the back.
Treat Elusive Hair Extensions like your own hair for the best results. For more information, check out our Hair Care Instructions here.